UNM IT Voice Networks will be performing maintenance on the Valencia Campus T1s. Inbound and outbound calling will be intermittent during the maintenance window but internal dialing within the Valencia campus and 911 services will not be affected.

To promote a healthy support life cycle, several common Microsoft products will reach their end of life/end of support dates in a year or less (January 2020).

The affected products and corresponding dates are show below. The most prominent impacts are to Windows 7, Windows Server 2008 (and 2008 R2), and SQL Server 2008 (and 2008 R2).

If you are using any of these Microsoft products in your organization, please begin the process of upgrading to newer (supported) versions as soon as possible. Continuing to use these products once their end of life passes presents a security risk to the University and prevents students/faculty/staff from leveraging the latest improvements and enhancements.

Windows (desktop/laptop)

Office

Windows (server)

Enterprise Applications

For full details on Microsoft's products and their end of life dates, see https://support.microsoft.com/en-us/lifecycle/search.

The UNM IT Customer Support Service Desk and the UNM Information Security & Privacy Office (ISPO) have received many reports of fraudulent/phishing emails sent to UNM community members.

Extortion Emails

There does not appear to be any evidence of automatic downloads, malware, or other malicious software associated with the email samples provided.  Any credentials (usernames, passwords, etc.) associated with these emails appear to have been the result of high-profile data breaches of parties external to UNM.

For more information regarding extortion email schemes please reference the following PSA from the Federal Bureau of Investigation (FBI):

https://www.ic3.gov/media/2018/180807.aspx

Impersonation Emails

All email accounts associated with the impersonation attempts have been hosted by third-parties external to UNM.  As with the extortion emails referenced above, there does not appear to be any indication of compromised UNM accounts associated with these types phishing/spoofing campaigns.  Additionally, there is no evidence automatic downloads, malware, or other malicious software associated with the email samples provided.

For more information regarding extortion email schemes please reference the following PSA from the Federal Trade Commission (FTC):

https://www.consumer.gov/articles/imposter-scams

What you can do

UNM community members are encouraged to report suspicious activity to the University Information Security & Privacy Office at the address security@unm.edu.  Where possible, ISPO staff encourage users to submit samples ‘as an attachment’ so the full message headers can be analyzed.  For information on providing an email as an attachment please visit the following:

https://ispo.unm.edu/frequently-asked-questions.html

Spam:

These messages typically have one or more of the following attributes/characteristics:

• The messages are unsolicited and are sent from unfamiliar addresses
• Contain ‘[SPAM?? #%]’ in the subject line
• Contain advertising in the message body

What you should do:  Forward the Spam sample (as an attachment) to spamdrop@unm.edu

Phishing:

These messages typically have one or more of the following attributes/characteristics:

• The messages are unsolicited and are sent from unfamiliar addresses
• The message body encourages you to take any action such as responding to the original message or clicking a link, or contains otherwise suspicious text

What you should do:  Forward the Phishing sample (as an attachment) to security@unm.edu

To stay updated with the latest phishing attempts and major security alerts visit the ISPO’s Phish Bowl and Advisories page:

https://ispo.unm.edu/phish-bowl/index.html

https://ispo.unm.edu/advisories/index.html

For more information regarding phishing/spoofing email schemes please reference the following PSA from the Federal Bureau of Investigation (FBI):

https://www.ic3.gov/crimeschemes.aspx#item-14

If you feel you have been the victim of a crime please file a report with UNM PD or visit https://police.unm.edu.

The latest Java update (181) is not compatible with LoboTime/Kronos. The vendor is aware of the issue but there is no scheduled fix. The best solution at present is to revert to the previously used version of Java.

Managers using Macs must avoid Safari 12 as it removes support for the Java NPAPI.
This breaks Lobotime for managers. Remain on Safari 11.

 Technicians are aware of the problem and are working on a solution.

To ensure availability of the latest features and continued support, SCCM must be upgraded from version 1802 to version 1806. This activity is scheduled for Wednesday, January 30 between 2:00 PM and 8:00 PM.

During the 6 hour window, SCCM will be unavailable (including imaging, task sequences, the console, application/package creation and distribution, reporting and queries, etc.). If at all possible, we discourage setting up scheduled deployments for that time (or logging into SCCM in general).

Help.UNM will be Unavailable during the scheduled restart of Cherwell Servers.

UNM Jobs/TMS will briefly be unavailable while CornerStone applies software patches. The patch(es) will be applied during the maintenance window on Friday, January 25th sometime between 10:00 PM and midnight. The outage itself should only last 20 minutes.

You will notice a change in the look and feel of LoboAchieve when you log in on January 22nd due to an upgrade. The changes will make LoboAchieve more mobile friendly with a better display of menu items for easier access. Additionally, future advising notes added to your record will trigger an email prompting you to log in to LoboAchieve to view the note.

LoboAchieve will be unavailable after 5:00 p.m. on January 18 while the Institute of Design and Innovation works on upgrading the application. LoboAchieve will be accessible again the morning of January 22nd.

Any questions about the LoboAchieve upgrade can be sent to loboachieve@unm.edu.

To address a reported issue, UNM IT will perform maintenance to the Main Campus firewall on Tuesday, January 22, 2019 from 6:00 pm to 7:00 pm. There will be a slight outage as traffic converges during the maintenance period.