On February 2, 2026, Duo’s existing CA bundle will expire. This expiration will affect all Duo products that use certificate pinning. Once the certificate expires, it can no longer be used to establish trust and secure communication with Duo’s systems. You must update all affected applications and clients that connect to Duo’s servers to the latest CA bundle version by February 2, 2026. 

Action required: Update all affected Duo products to a compatible version 
To avoid authentication or service disruption on February 2, 2026, update the applications identified in the new Unsupported Clients Log report to at least the minimum version. All latest affected product versions now have the new CA bundle.

For details on the minimum supported application versions required for upgrade, refer to Minimum required versions for affected Duo applications. The impact to UNM primarily consists of Linux clients and old/unsupported versions of the Duo Mobile app for Android and iOS. Windows clients are not affected.

How to identify impacted clients and applications
To help you identify which clients and applications are affected by the expiring CA bundle, we have introduced the Unsupported Clients Log report. This report provides a summary of clients, applications, integrations, and users that have accessed Duo using versions below the minimum required for continued support.

You can find the Unsupported Clients Log here:

2026-01-14-Duo-Unsupported-Clients.xlsx

We recommend reviewing this report to identify and update any impacted clients or integrations before the February 2, 2026, deadline to prevent service interruptions.

The University of New Mexico is upgrading its campus phone system to replace aging equipment that will no longer be supported after December 2026. This upgrade will help ensure reliable service and support the university’s future communication needs.

The project is actively underway, and buildings will be contacted and scheduled for transition in phases. Departments will receive more information as their building’s upgrade approaches. A timeline of identified buildings and upcoming phases is available on the Voice System Replacement Project Website.

For questions or more information, please contact the project team at voiceproject@unm.edu.

To ensure continued security UNM IT is performing maintenance on the voice mail system Tuesday January 27th 2025,  6:00-9:00 pm.  During the three hour window the voice mail system will be intermittently unavailable.

If users experience any issues with their voice mail services after the maintenance window please contact the IT Support Center at 505-277-5757.

To ensure continued security UNM IT is performing maintenance on several SQL Servers on 2/5/26 from 5:00pm-8:00pm. During this maintenance window the targeted SQL Servers will be intermittently unavailable. Service owners for these targeted servers have been notified and are aware of the SQL Server patching maintenance window.

Impacted services:
Active Directory
Catholic Health Initiative St. Josephs Children Longitudinal Stud
Capital Space MSSQL Database
CCURE
CCure-Avigilon-Middleware
CE Restricted Operations Service "Home Visiting"
College of Fine Arts AppQuest
EMS
EMSS
FM Automotive
Fuelmaster
Gallup PPD
GEO ISSM Platform - SEVIS
Horizon 8
IIQ
ISPO CMDB
OnBase
Power Platforms (Power Apps and Power BI)
PPD WebCTRL
Production Crestron Web and Application Server
ProFXEngagement
SCCM
SDDC
SonarQube
TMA - Teammate
UKG

To ensure continued security UNM IT is performing maintenance on several SQL Servers on 2/5/26 from 11:30am-1:00pm. During this maintenance window the targeted SQL Servers will be intermittently unavailable. Service owners for these targeted servers have been notified and are aware of the SQL Server patching maintenance window.

Impacted services:
CommVault
NetApp Snap Protect
Solarwinds