Users are reporting problems accessing:

Banner

UNMJobs

General UNM websites such as the main UNM Website (www.unm.edu)

There are reports of the website taking a long time to load or not coming up at all.

UNM IT and Security have reports of several Phishing emails being sent out to and from UNM email addresses.

If you receive an email about being blocked, blacklisted, or some other suspicious email, please see below and determine the appropriate category and process.

• Spam:
• • Flagged by [SPAM?? #%] in the subject line: Already identified by our system and can be deleted.
  • Emails that are unsolicited and are usually advertising.
  • Forward as an attachment to spamdrop@unm.edu
• Phishing: These messages usually consist of;
  
  • Unsolicited email with action/s such as clicking links or attachments
  • Unknown sender(s)
  • Content is suspicious and/or asks for personal information
  • Forward as an attachment to spamdrop@unm.edu
• Dangerous Phishing:
  
  • Asks for credentials directly or with a link
  • May use authentic looking branding (ex: for UNM, Nusenda, FedEx, UPS, etc.)
  • Forward as an attachment to security@unm.edu

Use this list to see some phishing (fake) emails that have been spotted at The University of New Mexico:

https://ispo.unm.edu/phish%20bowl.html

If you suspect that your UNM-owned computing asset and/ or your UNM NetID have been compromised, you should:

•  Immediately change your NetID password at https://netid.unm.edu/ or by calling the UNM Information Technologies (IT) Customer Service Desk at 505-277-5757.

•  Gather information about the event including the following:  date and time of the event, location of the event, and how you suspect the event may have occurred.

•  Report the event by opening a Help.UNM ticket at  https://help.unm.edu and by calling the ISPO on-call number 505-277-2497.

The Opinio application, after our last upgrade, has been experiencing memory leaks. Note that there may be short periods of downtime as we continue to work with the Vendor and our Systems group to resolve this issue.

On Wednesday, June 21 from 6:00 PM to 8:00 PM there will be intermittent loss of VoIP phone connectivity during the migration from one Firewall module to another.

UNM is experiencing temporary connection problems with FastInfo through both the web site and client software.  The site is inaccessible through internal UNM networks, but remains accessible through external networks.  UNM IT teams are currently working on a resolution for the problem.  We apologize for any inconvenience.