On Saturday, 6/10/23, starting at 9:00am, UNM IT will be updating the SDDC NSX Network Virtualization Functionality (NVF) and associated components. During this change window, UNM Students, Faculty, and Staff may experience a temporary interruption and termination of active connections to UNM Hosted Applications and Services (MyUNM, LoboWeb, Registration, Banner, etc). End users who experience a drop of session are encouraged to re-connect after the change window is complete and stability of the environment has returned at 12:00pm.

(UPDATE: We ran into an issue and are working with the vendor to resolve. ETA is updated to 3 PM from 12 PM.)

UNM Academic Technologies is aware of an error that prevents some users from retrieving evaluations from the Course Evaluations Application. The vendor has been notified. If you believe this error may be impacting your ability to generate results please contact coursefeedback@unm.edu for assistance.

If you believe you are experiencing this error, ensure the course you are trying to generate results for has 3 or more responses or has a report access date that is in the past.

For more information on report access dates please visit https://coursefeedback.unm.edu/ for further information.

To ensure continued security UNM IT is performing maintenance on the voice mail system Thursday June 15th 2023 beginning at 6:00 pm. During the two hour window the voice mail system will be intermittently unavailable. Critical departments with auto attendants will be temporarily re-routed.
If users experiences any issues with their voice mail services after the maintenance window please contact the IT Support Center at 277-5757.

To reduce the impact of spam sent by compromised UNM accounts, we will lower the sending limits in Lobomail (Exchange Online) on Wednesday, June 7 between 3:00 PM and 5:00 PM.

The 2500 total messages per 24-hour interval limit will be decreased to 500 total messages per 24-hour interval.

No disruption or noticeable impact is expected.

We have identified 3,285 users who sent more than 500 legitimate email messages over the previous 180 days and ARE NOT applying the new sending limit to those accounts. The new limits will only apply to accounts that have not sent more than 500 messages total over the previous semester.

Additionally, users can request exceptions to the sending limit at https://goto.unm.edu/increase-email-sending-limit. Exceptions will be manually reviewed and will only restore the sending limit to the previous value (2500 total messages per 24-hour interval).

Thank you for your patience and understanding as we work to improve our security posture.

UNM Jobs/TMS will briefly be unavailable while Cornerstone applies software patches. The patch(es) will be applied during the maintenance window on Friday, June 9th, between 10:00 p.m. and 11:30 p.m. The outage itself may actually be more brief.

On Saturday, June 11th, 2023 (9:00 am to 4:00 pm), UNM IT Platforms will be updating the main central NetApp storage system.

A minor outage or interruption to service of stateful clients is expected. For approximately 30 minutes, the CIFS share storage services used primarily by Windows clients will be unavailable. It is encouraged that these clients save and close any files sitting on these shares during this time. Once these services have been updated, clients should automatically reconnect to CIFS shares through browsing the folder ore mapped drive. If not, a simple workstation or server restart should suffice. Remapping of shared drives is not required.

Some Network users are experiencing slow download speeds.  UNM IT Technicians are aware of the issue and are working on a resolution.