The latest Java update (181) is not compatible with LoboTime/Kronos. The vendor is aware of the issue but there is no scheduled fix. The best solution at present is to revert to the previously used version of Java.

Managers using Macs must avoid Safari 12 as it removes support for the Java NPAPI.
This breaks Lobotime for managers. Remain on Safari 11.

 Technicians are aware of the problem and are working on a solution.

As of October 31, 2018, Microsoft Office 365 will remove support for TLS 1.0 and 1.1. Only TLS 1.2 (or later) will be supported going forward.

By 10/31, all client-server and browser-server combinations should use TLS version 1.2 (or a later version) to ensure connection without issues to Office 365 services.

Using TLS 1.2 may require updates to your browser or operating system, but most modern browsers and operating systems are already compliant.

The following are some legacy browsers and operating systems that are unable to use TLS 1.2. If you are using one of these, please update as soon as possible to ensure uninterrupted access to Office 365:

• Android 4.3 and earlier versions
• Firefox version 5.0 and earlier versions
• Internet Explorer 8-10 on Windows 7 and earlier versions
• Internet Explorer 10 on Win Phone 8.0
• Safari 6.0.4/OS X10.8.4 and earlier versions

If you do not update to a browser/OS that supports TLS version 1.2 (or later) by October 31, 2018, you may experience issues when connecting to Office 365. If you experience this type of issue, you will be required to update to TLS 1.2 as part of the resolution.

For additional information, please see https://support.microsoft.com/en-us/help/4057306/preparing-for-tls-1-2-in-office-365.

On September 24, 2018, Apple publicly released the newest version of their operating system, macOS Mojave. UNM IT is presently evaluating the standard operating environment (enterprise applications) to ensure proper functionality with this new operating system.

UNM IT does not currently support macOS Mojave and recommends that you defer the update on UNM owned devices until further notice (on UNM owned Macs managed with Jamf, the Mojave installer has been blocked).

Once testing is completed and discovered compatibility issues are addressed, UNM IT will announce official support for macOS Mojave and unblock the update on UNM owned Macs.

We are currently experiencing an influx of calls that appear to be originating from China.  This attack appears to be in the Albuquerque area, and please hang up if you receive a call.

UNM IT and Security have reports of several Phishing emails being sent out to and from UNM email addresses.

If you receive an email about being blocked, blacklisted, or some other suspicious email, please see below and determine the appropriate category and process.

• Spam:
• • Flagged by [SPAM?? #%] in the subject line: Already identified by our system and can be deleted.
  • Emails that are unsolicited and are usually advertising.
  • Forward as an attachment to spamdrop@unm.edu
• Phishing: These messages usually consist of;
  
  • Unsolicited email with action/s such as clicking links or attachments
  • Unknown sender(s)
  • Content is suspicious and/or asks for personal information
  • Forward as an attachment to spamdrop@unm.edu
• Dangerous Phishing:
  
  • Asks for credentials directly or with a link
  • May use authentic looking branding (ex: for UNM, Nusenda, FedEx, UPS, etc.)
  • Forward as an attachment to security@unm.edu

Use this list to see some phishing (fake) emails that have been spotted at The University of New Mexico:

https://ispo.unm.edu/phish%20bowl.html

If you suspect that your UNM-owned computing asset and/ or your UNM NetID have been compromised, you should:

•  Immediately change your NetID password at https://netid.unm.edu/ or by calling the UNM Information Technologies (IT) Customer Service Desk at 505-277-5757.

•  Gather information about the event including the following:  date and time of the event, location of the event, and how you suspect the event may have occurred.

•  Report the event by opening a Help.UNM ticket at  https://help.unm.edu and by calling the ISPO on-call number 505-277-2497.

On 10/29/2018, the new Banner 9 Registration application will officially be live. It has been available in the form of a "BETA" release the past couple of months, and it is now ready to be used for the upcoming registration window for Spring 2019 classes.  Links for the older Registration functionality will be disabled on 10/29/2018, and users will begin using the new application to check holds, search for classes, view past schedules, and register for classes.  For more information please visit: https://banner9.unm.edu.

Banner Services, LoboWeb, and Banner Forms will experience a brief outage between 8AM and 10AM the morning of Saturday, 10/27/2018.  In preparation for accommodating load capacity for the upcoming Registration periods, IT Applications is adding a number of servers and resources to the new Registration application.

On Friday, October 26, 2018 from 6:30 PM MST until 11:30 PM MST, UNMJobs and the Cornerstone TMS will be unavailable due to vendor software updates. The actual outage may only last 20 minutes, however, it is unknown when the vendor will apply the update during the maintenance window.

On Friday, October 26th, 2018, the Banner 8 Student and General forms will be deactivated.  The Banner 9 Student and General forms (found here: https://lobowebapp.unm.edu/applicationNavigator) have been active and in use since July 2018.  A number of custom Banner 8 forms (including SZASECT, SZASEC2, SZADEGR. etc...) will continue to be available until functionality is recreated in Loboweb or a separate web application (as agreed upon by the Banner 9 Student and Banner 9 General Steering Committees). For more information, please see:

"https://banner9.unm.edu/FAQs/Known%20Issues%20-%20Banner%209%20Forms/index.html" 

On Tuesday, October 23 from 7:00 PM to 12:00 AM, all UNM and UH Voice systems will be upgraded. There will be rolling outages for all voice services during this window: 7 PM to midnight. Emergency voice (911) service will be maintained through business continuity routing to another site that is not affected by the outage.

To ensure adherence to the vendor’s release schedule, UNM IT is upgrading Banner applications on Saturday, October 20th, starting at 6:00 AM and ending at 12:00 PM (noon).

The following services will be unavailable during the upgrade:

From 6:00 AM - 8:00 AM:
- LoboWeb
- Banner INB
- MyUNM (users will be able to login, but not access "channels")
- FAMIS
- Xtender

From 6:00 AM - 12:00 PM (noon):  
- Banner Workflow

UNM eSurvey/Opinio (esurvey.unm.edu) will be unavailable on Saturday, October 20th, from 8:00 AM to 12:00 PM for a planned system upgrade. The upgrade will be from version 7.6.5 to 7.9.1, and is expected to provide improvements and bug fixes within the application.

Please note times are best estimates and may vary depending on issues encountered when carrying out the scheduled work.

Thank you for your patience as we work to improve the UNM eSurvey service.

Surveys, Evaluations, and Test Scoring

IT Academic Technologies

Users have been reporting slow connections and failed to connect errors on their file shares. UNM technicians are actively working on the issue. 

In order to comply with vendor licensing requirements, system maintenance will be performed on the Application Xtender system.  The service will be unavailable during the maintenance time on October 17, 2018 from 6:30 am - 7:30 am.