cpanel03 is currently experiencing issues and several sites are down, including, but not limited to:

lobotime.unm.edu

sac.unm.edu

nso.unm.edu

scholarships.unm.edu

financialaid.unm.edu

admissions.unm.edu

On June 10, the domain “business.unm.edu” will be re-assigned to the Anderson School of Management for re-use and re-branding.  This will not cause an outage, but the applications listed below were once hosted under that domain.  A redirect has been in place for them for a year to the “apps.unm.edu” domain, but on June 10 the redirects will no longer work.  The correct URLs for the applications are as follows:

Budget Reports (https://apps.unm.edu/finance/reports/reports)
Campus Safety and CSA Applications (UNM Police) (linked from http://police.unm.edu/)
Chart of Accounts (https://apps.unm.edu/finance/coa)
Dual Credit Forms (https://apps.unm.edu/student/dualcredit)
Instructor Assignments (https://apps.unm.edu/student/instassign)
Pending Graduation Form (SZADEGR replacement) (https://apps.unm.edu/student/pending-grad)
Section Scheduler (https://apps.unm.edu/student/sectsched)
SFRRGAM Helper App (aka Registration Error Helper) (https://apps.unm.edu/student/regerror)
UAchieve Major and Minor Crosswalks (https://apps.unm.edu/student/uachmajorminor)

Thank you,
IT Applications

Voice Mail System Maintenance Tuesday, June 10th 2025, 6:00PM - 9:00 pm  
 
To ensure continued security UNM IT is performing maintenance on the voice mail system Tuesday, June 10th 2025, beginning at 6:00 pm.  During the three hour window the voice mail system will be intermittently unavailable.
 
If users experiences any issues with their voice mail services after the maintenance window please contact the IT Support Center at 277-5757.

Starting January 3rd and continuing for six to eight weeks, IT will be refreshing the storage environment that hosts departmental shared drives (UNMCIFS). This is planned as a non-disruptive phased process, with no expected loss or interruption of service.
 
The share clients should automatically reconnect without user action. During this period if users experience issues accessing departmental drives, they should contact their departmental IT officer, departmental IT staff, or UNM IT Customer Support Services at 505-277-5757 for assistance.
 
Thank you for your understanding as we work to improve our storage infrastructure.

To ensure continued security UNM IT is performing maintenance on the voice mail system Tuesday, June 17th 2025, beginning at 6:00 pm. During the three hour window the voice mail system will be intermittently unavailable.

If users experience any issues with their voice mail services after the maintenance window please contact the IT Support Center at 277-5757.

UNM IT will be implementing a series of forward zones in UNM's Internal DNS view that point to Azure private IPs through UNM's  private link VPN.  This is required in order for UNM on-prem resources to find Azure resources.  
For example:
- privatelink.database.windows.net
- privatelink.sql.azuresynapse.net
- privatelink.blob.core.windows.net
- privatelink.azurewebsites.net

This may affect UNM DNS clients that rely on UNM primary internal name servers, unm-ns1.unm.edu (10.3.32.10) and unm-ns2.unm.edu (10.3.33.10) for recursive lookups for privatelink resolution that have their own, unannounced Azure private link resources.  

On June 9th after close of business, UNM will be making some small code changes to BAR code in production (bar.unm.edu).
There will be an hour outage between 5PM and 6PM.

On May 9th, 2025, IT - Platforms will upgrade the UNM DNS/DHCP servers.   The upgrade is not expected to disrupt services since all Servers are paired systems and the partners will remain up during the upgrade process.   No other changes to DNS/DHCP services are expected at this time.  This update is necessary to implement the latest security patches and new features.  For more information or questions, please contact the IT Service Desk at (505) 277-5757.