Analog and Digital phone lines at buildings 262 (Materials Management), 259 (Continuing Education) and 270 Carrie Tingley, some lines at 1650 University, Child Care, and the gas station are down.  UNM IT is aware of the issue and is working to address it.

The University of New Mexico is upgrading its campus phone system to replace aging equipment that will no longer be supported after December 2026. This upgrade will help ensure reliable service and support the university’s future communication needs.

The project is actively underway, and buildings will be contacted and scheduled for transition in phases. Departments will receive more information as their building’s upgrade approaches. A timeline of identified buildings and upcoming phases is available on the Voice System Replacement Project Website.

For questions or more information, please contact the project team at voiceproject@unm.edu.

To improve network performance and resilience, UNM IT Data Networks will be migrating building connections within the MCM zone onto new network equipment. IT wired and wireless network services will be unavailable in each of the listed buildings during the maintenance on February 28th, from 8:00AM to 5:00PM and March 1st, from 8:00AM to 5:00PM. Affected buildings are listed below:

Bldg78 - Social Science
Bldg53 - Zimmerman
Bldg61 - Santa Clara
Bldg75 - DeVargas
Bldg48 - Dane Smith
Bldg10 - Scholes
Bldg184 - CARS
Bldg196 - ROTC
Bldg183 - J&J Business Center
Bldg65 - Travelstead Hall
Bldg68 - Masley Hall
Bldg74 - Laguna Hall
Bldg77 - Laposada Dining Hall
Bldg165 - Latin American/Iberian
Bldg171 - SHRI
Bldg144 - Yale Parking Structure
Bldg151 - Welcome Center
Bldg57 - Economics
Bldg55 - CTLB
Bldg76 - ASM
Bldg87 - GSM/Parrish
Bldg58 - Hokona Hall
Bldg64 - Tech/Education Center
Bldg66 - Simpson Hall
Bldg69 - Kiva
Bldg70 - Manzanita
Bldg51 - University House
Bldg146 - PATS
Bldg20 - Internal Audit
Bldg20A - Student Vets/Payroll
Bldg29 - Dispute Resolution
Bldg152 - Johnson Gallery
Bldg150 - Institute for Research
Bldg168 - LGBTQ
Bldg149 - Info Assurance
Bldg160 - Univ Club
Bldg194 - Chiller Plant

Services affected (communicate to needed parties)
o Wireless (Service and Management)
o Security Cameras per building
o Security Camera NVR – Service and Management
o Environmental and Energy Service Panels per building
o Access control panels per building
? Panels maintain their own database for access, so prox access to the building will still work. Updates from controllers will be lost and will re-establish when the building is brought back online.
o Alarm Panels per building
o Inter-building communication – Servers, department services, Lab hosted equipment
o Voice/VoIP per building
o General Network/Internet connectivity

To ensure continued security UNM IT is performing maintenance on the voice mail system Tuesday, 2/24 beginning at 6:00 pm. During the three-hour window the voice mail system will be intermittently unavailable.

If users experience any issues with their voice mail services after the maintenance window, please contact the IT Support Center at 505-277-5757.