The University of New Mexico is upgrading its campus phone system to replace aging equipment that will no longer be supported after December 2026. This upgrade will help ensure reliable service and support the university’s future communication needs.

The project is actively underway, and buildings will be contacted and scheduled for transition in phases. Departments will receive more information as their building’s upgrade approaches. A timeline of identified buildings and upcoming phases is available on the Voice System Replacement Project Website.

For questions or more information, please contact the project team at voiceproject@unm.edu.

To ensure continued security UNM IT is performing maintenance on the voice mail system Tuesday January 27th 2025,  6:00-9:00 pm.  During the three hour window the voice mail system will be intermittently unavailable.

If users experience any issues with their voice mail services after the maintenance window please contact the IT Support Center at 505-277-5757.