To ensure continued security UNM IT is performing maintenance on the voice mail system Thursday, May, 19th, 2022, beginning at 5:30 pm. During the two hour window the voice mail system will be intermittently unavailable. Critical departments with auto attendants will be temporarily re-routed.
If users experiences any issues with their voice mail services after the maintenance window please contact the IT Support Center at 277-5757.

To ensure adherence to the vendor's release schedule, UNM IT is upgrading Banner applications (including Financial Aid) on Saturday, May 21th, starting at 6:00 am and ending at 4:00 pm. Functional Leads will be testing on Sunday, May 22.

The following services will be unavailable during the upgrade:
-covid.unm.edu
-COVID Vaccination Surveys (LCI)
-COVID Administrative System
-BOOMI
-business.unm.edu (RRT)
-Pinnacle
-APEX
-LoboWeb
-Banner INB
-Banner 9 Forms and Self-Service
-MyUNM (Users will be able to login, but not access "channels")
-Xtender
-police.unm.edu

To apply important Apex upgrades, UNM IT will be upgrading production Banner and ODS databases beginning Wednesday, May 18th, starting at 6:00 AM completing at 9:00 AM. Banner, ODS, AppWorx and BOOMI services will be unavailable from 6:00 AM to 6:15 AM and Apex will be unavailable for the duration of the upgrade.

These services include:
Apex
BANP (Banner)
ODSP (ODS)
AppWorx
BOOMI

To ensure continued security and stability, UNM IT will be applying Windows Updates and rebooting servers on 05/22, 4:00 AM - 6:00 AM.

This month's updates are listed here:

https://www.catalog.update.microsoft.com/Search.aspx?q=server+2022-05

The following services will be intermittently unavailable during the outage window:

AppXtender
Confluence
eVisions/FormFusion/Intellicheck
FAMIS
Help.UNM/Cherwell
IdentityIQ (NetID.unm.edu)
Pinnacle Reports
TMA Work Order System

Other Windows servers and services (not listed above) will be intermittently unavailable during the standard patching window described at http://it.unm.edu/availability/ (under "Hosted Windows Servers").

To ensure continued support and prepare for future required changes, UNM IT is changing the "functional level" of the AD forest (COLLEGES domain) from 2008 R2 to 2012 R2 on Monday, May 23.

No outage or impact is expected - this message is informational only.

Should you experience or hear of Active Directory errata on 5/23, please submit a request via https://help.unm.edu or by calling 505-277-5757.

To stay current with vendor requirements, the Satellite server will be upgraded on May 26th, between 2pm - 4pm. No systems can be registered or updated during this time

To support reliability, performance and security, the UNM Informatica TargetX service will be briefly unavailable during infrastructure upgrades on Friday, May 27th from 7-9 AM.

Please note that on Monday, May 16, 2022, as previously announced, additional UNM sites, including Chrome River, Learning Central and more, will authenticate through MFA. See FastInfo 7920 for more information.  Due to slight differences in authentication protocols, we are deferring adding MFA to certain other sites including myUNM, LoboWeb, UNM Online Directory and more in order to complete some additional quality review work. Once that work is completed, we will update IT Alerts with the revised MFA date for these services.

To ensure continued stability and vendor support (and to add new features), we will upgrade the Azure AD Connect (DirSync) client on Monday, May 16 between 5:00 PM and 11:00 PM.

During the 6 hour window, changes will not synchronize between on-premise AD and Azure AD. Changes include things like:

* Email address/other attribute updates
* Password changes
* NetID changes
* Group membership changes
* New NetIDs created

Once the upgrade is completed, AADC functionality will return to normal and sync changes on the standard interval.

Thank you for your patience and understanding as we work to improve our services.